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Message type: E = Error
Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups
Message number: 454
Message text: Processing of 'Upd. Del.' took &1 sec (incl. &2 sec for pck retrieval)
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CRM_MKTTG_TG454
- Processing of 'Upd. Del.' took &1 sec (incl. &2 sec for pck retrieval) ?The SAP error message CRM_MKTTG_TG454 indicates that there is a performance issue related to the processing of an update delivery (Upd. Del.) in the SAP CRM Marketing module. The message specifies the time taken for processing and the time taken for package retrieval, which can help in diagnosing the underlying issue.
Cause:
Performance Bottlenecks: The processing time may be longer than expected due to performance bottlenecks in the system. This could be caused by:
- High volume of data being processed.
- Inefficient queries or data retrieval methods.
- System resource limitations (CPU, memory, etc.).
- Network latency or issues with database performance.
Configuration Issues: Incorrect or suboptimal configuration settings in the CRM system or the underlying database can lead to slower processing times.
Background Jobs: Other background jobs running concurrently may be consuming system resources, leading to delays in processing.
Data Quality Issues: Poorly structured or corrupted data can also lead to longer processing times.
Solution:
Performance Tuning:
- Analyze the performance of the system using transaction codes like ST03N (Workload Analysis) or ST04 (Database Performance Analysis).
- Optimize database queries and ensure that indexes are properly set up.
- Review and optimize the configuration settings for the CRM system.
Resource Allocation:
- Ensure that the system has adequate resources (CPU, memory, etc.) to handle the workload.
- Consider scaling up the infrastructure if necessary.
Batch Processing:
- If processing large volumes of data, consider breaking it down into smaller batches to improve performance.
Monitoring and Maintenance:
- Regularly monitor system performance and perform maintenance tasks such as database optimization and cleanup of unnecessary data.
Check Background Jobs:
- Review the status of background jobs and ensure that they are not interfering with the processing of update deliveries.
Data Quality Checks:
- Perform data quality checks to ensure that the data being processed is clean and well-structured.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.
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