How To Fix CRM_MKTTG_TG057 - Entry missing in Customizing table for object &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 057

• Message text: Entry missing in Customizing table for object &

What causes this issue?

A function cannot be executed due to a missing table entry.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create an entry for the archiving object in transaction AOBJ.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG057 - Entry missing in Customizing table for object & ?

  The SAP error message CRM_MKTTG_TG057 indicates that there is an entry missing in the customizing table for a specific object in the SAP CRM (Customer Relationship Management) system. This error typically arises when the system is trying to access a configuration or customizing setting that has not been defined.
  Cause:
  The error can occur due to several reasons:
  
  Missing Customizing Entries: The required entries in the customizing tables for marketing or campaign management are not maintained.
  Incorrect Configuration: The configuration for the specific object (like a marketing attribute, campaign type, etc.) is incomplete or incorrect.
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), some entries may not have been included in the transport request.
  Data Inconsistency: There may be inconsistencies in the data that lead to the system being unable to find the necessary entries.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for the object that is causing the error.
  Ensure that all necessary entries are maintained in the relevant customizing tables.
  
  
  
  Maintain Missing Entries:
  
  If you identify that an entry is missing, create the necessary entry in the customizing table. This may involve defining a new marketing attribute, campaign type, or other relevant settings.
  
  
  
  Transport Requests:
  
  If the issue arose after a transport, check the transport request to ensure that all necessary customizing settings were included. If not, you may need to re-transport the missing entries.
  
  
  
  Check for Notes and Patches:
  
  Look for any SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates that fix known issues.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to the specific object to ensure that you have followed all necessary steps for configuration.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program or transaction that triggered the error to get more insights into what specific entry is missing.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the IMG) or SE11 (to view table entries) to investigate the issue further.
  Customizing Tables: Familiarize yourself with the specific customizing tables related to marketing and campaign management in SAP CRM.
  SAP Community: Consider checking the SAP Community forums for similar issues and solutions shared by other users.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further assistance.