How To Fix CRM_MKTTG_TG035 - Target group &1 is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 035

• Message text: Target group &1 is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG035 - Target group &1 is not active ?

  The SAP error message CRM_MKTTG_TG035 indicates that the target group you are trying to use is not active. This can occur in the context of SAP Customer Relationship Management (CRM) when you attempt to execute a marketing campaign or perform activities that require a specific target group.
  Cause:
  The primary cause of this error is that the target group you are referencing has not been activated. In SAP CRM, target groups must be activated before they can be used in marketing activities. This can happen for several reasons:
  
  The target group was created but not activated.
  The target group was deactivated after being created.
  There may be issues with the underlying data or configuration that prevent the target group from being activated.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Target Group Status:
  
  Navigate to the target group management area in SAP CRM.
  Look for the specific target group using the identifier provided in the error message (e.g., &1).
  Check the status of the target group to see if it is marked as inactive.
  
  
  
  Activate the Target Group:
  
  If the target group is inactive, you can activate it by selecting the target group and choosing the activation option.
  Ensure that all necessary data and criteria for the target group are correctly defined before activation.
  
  
  
  Review Target Group Definition:
  
  If the target group is not found or cannot be activated, review its definition to ensure that it meets all requirements.
  Check for any missing or incorrect data that might prevent activation.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing target groups and resolving related issues.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to activate target groups in the system.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access marketing documents and target groups.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional troubleshooting steps related to target groups.
  Training and Documentation: Familiarize yourself with SAP CRM marketing functionalities through training materials or official SAP documentation to better understand how target groups work.
  
  By following these steps, you should be able to resolve the error and successfully activate the target group for your marketing activities.