How To Fix CRM_MKTTG_TG031 - No authorization to display/create/change/delete target grp with usage &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 031

• Message text: No authorization to display/create/change/delete target grp with usage &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG031 - No authorization to display/create/change/delete target grp with usage & ?

  The SAP error message CRM_MKTTG_TG031 indicates that a user does not have the necessary authorizations to display, create, change, or delete a target group with a specific usage in the SAP Customer Relationship Management (CRM) module. This error typically arises when a user attempts to perform an action on a target group for which they lack the appropriate permissions.
  Cause:
  The primary cause of this error is a lack of authorization in the user's role or profile. The authorization checks in SAP are based on the user's assigned roles, which define what actions they can perform on various objects, including target groups.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error. This will show you the last authorization check that failed, providing insight into which specific authorization object is missing.
  
  
  
  Review Authorization Roles:
  
  Go to transaction code PFCG to review the roles assigned to the user. Check if the roles include the necessary authorizations for target group management.
  
  
  
  Modify Roles:
  
  If the required authorizations are missing, you may need to modify the existing roles or create a new role that includes the necessary authorizations. The relevant authorization objects for target groups in CRM typically include:
  
  CRM_MKTTG_TG: This object controls access to target groups.
  CRM_MKTTG_TG_USAGE: This object controls access based on the usage of the target group.
  
  
  
  
  
  Assign the Correct Roles:
  
  Ensure that the user is assigned the updated roles that include the necessary authorizations.
  
  
  
  Testing:
  
  After making changes to the roles, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator to assist in resolving the authorization issue.
  
  
  
  Related Information:
  
  Authorization Objects: Understanding the specific authorization objects related to CRM target groups can help in troubleshooting. You can find more information about these objects in the SAP documentation or by using transaction code SU21.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on authorization problems related to target groups.
  Training and Documentation: Ensure that users are trained on the processes and understand the importance of having the correct authorizations for their roles.
  
  By following these steps, you should be able to identify and resolve the authorization issue related to the CRM_MKTTG_TG031 error message.