How To Fix CRM_MKTTG_TG004 - Target group was not found in buffer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_TG - CRM Marketing: Messages Target Goups

• Message number: 004

• Message text: Target group was not found in buffer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_TG004 - Target group was not found in buffer ?

  The SAP error message CRM_MKTTG_TG004 indicates that a target group was not found in the buffer. This typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing functions, particularly when trying to access or manipulate target groups.
  Cause:
  
  Target Group Not Loaded: The target group you are trying to access may not be loaded into the buffer. This can happen if the target group was recently created or modified and the system has not yet updated its cache.
  Incorrect Target Group ID: The ID of the target group you are trying to access may be incorrect or does not exist in the system.
  Authorization Issues: There may be authorization issues preventing access to the target group.
  Data Consistency Issues: There could be inconsistencies in the data or issues with the underlying database that prevent the target group from being found.
  
  Solution:
  
  Refresh the Buffer: Try refreshing the buffer by executing the relevant transaction or report that loads the target groups into the buffer. This can often resolve the issue if the target group was recently created or modified.
  Check Target Group ID: Verify that the target group ID you are using is correct. You can do this by checking in the target group management area of SAP CRM.
  Authorization Check: Ensure that you have the necessary authorizations to access the target group. You may need to consult with your SAP security team to verify your permissions.
  Recreate the Target Group: If the target group is not found and you suspect it may be corrupted, consider recreating it.
  Check for Data Consistency: Run consistency checks or reports to ensure that there are no underlying data issues affecting the target group.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I for managing marketing activities and target groups.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address this error.
  Documentation: Review the SAP Help Portal for documentation on target group management and CRM marketing functionalities to better understand how target groups are handled in the system.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.