How To Fix CRM_MKTTG_SET402 - You cannot assign a segmentation basis to the model where it is included

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SET - CRM Marketing: Messages Profile Set

• Message number: 402

• Message text: You cannot assign a segmentation basis to the model where it is included

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Use a segmentation basis that has been created in a different model.

How to fix this error?

System Response

it is already included. This is not possible.
You tried to assign a segmentation basis to the segmentation model where

What causes this issue?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SET402 - You cannot assign a segmentation basis to the model where it is included ?

  The SAP error message CRM_MKTTG_SET402 indicates that there is an issue with assigning a segmentation basis to a model in the SAP Customer Relationship Management (CRM) system. This error typically arises when you attempt to assign a segmentation basis to a model that is already included in that segmentation basis.
  Cause:
  The error occurs due to the following reasons:
  
  Circular Reference: You are trying to assign a segmentation basis to a model that is already part of that segmentation basis. This creates a circular reference, which is not allowed in the system.
  Incorrect Configuration: There may be a misconfiguration in the segmentation model or the segmentation basis that leads to this error.
  Data Integrity Issues: There might be inconsistencies in the data or the way the segmentation model is set up.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Segmentation Basis:
  
  Review the segmentation basis you are trying to assign. Ensure that the model you are working with is not already included in that basis.
  If it is included, you will need to remove it from the segmentation basis before attempting to assign it again.
  
  
  
  Modify the Model:
  
  If you need to change the segmentation basis, consider creating a new model or modifying the existing one to avoid the circular reference.
  
  
  
  Review Configuration:
  
  Go through the configuration settings for both the segmentation model and the segmentation basis. Ensure that they are set up correctly and do not reference each other inappropriately.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed guidance on segmentation models and bases. This can provide insights into best practices and common pitfalls.
  
  
  
  Testing:
  
  After making changes, test the configuration in a development or test environment before applying it to production to ensure that the error is resolved.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance. They may have additional tools or insights to help diagnose and resolve the issue.
  
  
  
  Related Information:
  
  Segmentation in SAP CRM: Segmentation is a key feature in SAP CRM that allows businesses to categorize customers or prospects based on various criteria for targeted marketing and sales efforts.
  Error Handling: Understanding how to handle errors in SAP can help in troubleshooting and resolving issues more effectively.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches that could resolve underlying issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.