How To Fix CRM_MKTTG_SET251 - Profile set &3 currently locked by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SET - CRM Marketing: Messages Profile Set

• Message number: 251

• Message text: Profile set &3 currently locked by user &1

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Monitor -> Lock Entries</>). Contact this user as required.
the lock (Architecture and Technology -> System Administration ->
Check the lock table as to which user or which transaction is holding

How to fix this error?

SAP transaction is automatically terminated.
exception was not caught by the application program, then the current
The ENQUEUE function module triggers an appropriate exception. If this

System Response

transaction.
supplied because this lock is already being used in another SAP
A lock triggered by the call of an ENQUEUE function module cannot be

What causes this issue?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SET251 - Profile set &3 currently locked by user &1 ?

  The SAP error message "CRM_MKTTG_SET251 Profile set &3 currently locked by user &1" indicates that a specific profile set in the SAP CRM Marketing module is currently locked by another user. This can happen when a user is editing or processing the profile set, preventing other users from making changes or accessing it until the lock is released.
  Cause:
  
  User Lock: The profile set is being edited by another user, which causes a lock to prevent concurrent modifications.
  Session Timeout: Sometimes, if a user does not properly log out or if their session times out, the lock may not be released.
  System Error: Occasionally, system errors or crashes can lead to locks not being released properly.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for the other user to finish their work and release the lock may be the simplest solution.
  Identify the User: You can identify the user who has locked the profile set by checking the lock entries in the system. Use transaction code SM12 to view and manage lock entries.
  Release the Lock: If you have the necessary authorizations, you can manually release the lock:
  
  Go to transaction SM12.
  Enter the relevant details (like the profile set name) and execute.
  Find the lock entry associated with the user and delete it if appropriate.
  
  
  Contact the User: If you know who the user is, you can contact them to ask if they can release the lock.
  Check for Background Jobs: Sometimes, background jobs may hold locks. Check transaction SM37 to see if any jobs are running that might be holding the lock.
  System Administrator: If you are unable to resolve the issue, contact your SAP system administrator for assistance.
  
  Related Information:
  
  Lock Management: Understanding how locks work in SAP can help prevent issues. Locks are used to ensure data integrity during concurrent access.
  User Authorizations: Ensure that users have the appropriate authorizations to access and modify profile sets.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (lock entries), SM37 (job monitoring), and SU01 (user management) for managing users and locks.
  
  By following these steps, you should be able to resolve the issue related to the locked profile set in SAP CRM.