How To Fix CRM_MKTTG_SET016 - Profile & has been deleted from profile set &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SET - CRM Marketing: Messages Profile Set

• Message number: 016

• Message text: Profile & has been deleted from profile set &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SET016 - Profile & has been deleted from profile set & ?

  The SAP error message CRM_MKTTG_SET016 indicates that a specific profile has been deleted from a profile set in the SAP Customer Relationship Management (CRM) module. This error typically arises when there is an attempt to access or utilize a marketing profile that no longer exists in the system.
  Cause:
  
  Profile Deletion: The most common cause is that the marketing profile referenced in the error message has been deleted from the profile set. This could happen due to manual deletion by a user or as part of a data cleanup process.
  Data Inconsistency: There may be inconsistencies in the database where the profile is referenced but does not exist anymore.
  Configuration Changes: Changes in configuration settings or updates to the system might have led to the removal of the profile.
  
  Solution:
  
  Check Profile Set: Verify the profile set in question to see if the profile has indeed been deleted. You can do this by navigating to the relevant transaction in SAP (e.g., transaction CRMD_ORDER or using the relevant customizing transaction).
  Restore Profile: If the profile was deleted unintentionally, you may need to restore it from a backup or recreate it if possible.
  Update References: If the profile is no longer needed, ensure that any references to it in your marketing activities or campaigns are updated to point to a valid profile.
  Consult Documentation: Review any documentation or change logs to understand why the profile was deleted and if it was part of a larger change.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is affecting critical business processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_MKTPL for managing marketing profiles and sets.
  Authorization: Ensure that you have the necessary authorizations to view and modify marketing profiles and sets.
  System Logs: Check system logs for any additional error messages or warnings that might provide more context about the deletion of the profile.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that there are no further impacts on related processes.
  
  By following these steps, you should be able to address the error message and restore functionality in your SAP CRM system.