How To Fix CRM_MKTTG_SEG_UI001 - Select a valid segmentation basis

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SEG_UI - CRM Marketing: Messages for Target Group Modelling

• Message number: 001

• Message text: Select a valid segmentation basis

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SEG_UI001 - Select a valid segmentation basis ?

  The SAP error message CRM_MKTTG_SEG_UI001 ("Select a valid segmentation basis") typically occurs in the SAP Customer Relationship Management (CRM) module when you are trying to create or manage a segmentation profile but have not selected a valid segmentation basis. This error is related to the segmentation functionality used for marketing and campaign management.
  Cause:
  
  No Segmentation Basis Selected: The most common cause of this error is that the user has not selected a valid segmentation basis in the segmentation profile.
  Invalid Segmentation Basis: The selected segmentation basis may not be valid or may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the segmentation basis.
  Configuration Issues: There may be configuration issues in the segmentation settings or the marketing area.
  
  Solution:
  
  
  Select a Valid Segmentation Basis:
  
  Go to the segmentation profile where the error occurred.
  Ensure that you select a valid segmentation basis from the available options. This could be a specific customer group, product category, or other criteria defined in your system.
  
  
  
  Check Segmentation Basis Configuration:
  
  Navigate to the configuration settings for segmentation in SAP CRM.
  Ensure that the segmentation basis you are trying to use is properly configured and active.
  
  
  
  Review Authorizations:
  
  Check if your user role has the necessary authorizations to access the segmentation basis.
  If not, contact your system administrator to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more information on segmentation and the specific requirements for valid segmentation bases.
  
  
  
  System Logs and Traces:
  
  If the issue persists, check system logs or traces for any additional error messages or warnings that could provide more context about the problem.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if it appears to be a system or configuration issue.
  
  
  
  Related Information:
  
  Segmentation in SAP CRM: Segmentation is a key feature in SAP CRM that allows businesses to categorize customers based on various criteria for targeted marketing efforts.
  Segmentation Profiles: These profiles define the criteria and rules for segmenting customers and are essential for effective campaign management.
  SAP Notes and Knowledge Base Articles: Check SAP Notes for any known issues or patches related to segmentation errors.
  
  By following these steps, you should be able to resolve the error and successfully work with segmentation in SAP CRM.