How To Fix CRM_MKTTG_SEG_BWA251 - No BW connection found in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SEG_BWA - Messages for CRM Segment Builder BWA Access

• Message number: 251

• Message text: No BW connection found in Customizing

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Integration</>.
<DS:SIMG.CRMC_MKT_BWA_CUST>Define Settings for SAP NetWeaver BW
data for segmentation in Customizing activity
Enter the RFC destination for the SAP NetWeaver BW system containing the

How to fix this error?

System Response

Customizing.
segmentation, you need to enter the RFC destination for the BW system in
If you want to use data from SAP NetWeaver BW in high volume

What causes this issue?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SEG_BWA251 - No BW connection found in Customizing ?

  The SAP error message CRM_MKTTG_SEG_BWA251 indicates that there is no BW (Business Warehouse) connection found in the customizing settings for the CRM (Customer Relationship Management) system. This error typically arises when trying to execute a function that requires a connection to BW for data extraction or reporting purposes.
  Cause:
  
  Missing BW Connection: The most common cause of this error is that the BW connection has not been defined or is incorrectly configured in the CRM system.
  Customizing Settings: The necessary customizing settings for the BW connection may not have been completed or may have been incorrectly set up.
  Transport Issues: If the BW connection was recently transported from another system, it may not have been properly activated or configured in the target system.
  Authorization Issues: There may be authorization issues preventing the CRM system from accessing the BW connection.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check BW Connection Configuration:
  
  Go to the SAP transaction code SPRO (SAP Project Reference Object).
  Navigate to SAP Customizing Implementation Guide > Customer Relationship Management > Marketing > Segmentation > Define BW Connection.
  Ensure that a valid BW connection is defined. If not, create a new connection or correct the existing one.
  
  
  
  Verify Connection Settings:
  
  Check the connection parameters such as the BW system name, client, user credentials, and any other relevant settings.
  Test the connection to ensure it is working properly.
  
  
  
  Check for Transport Issues:
  
  If the BW connection was recently transported, ensure that all necessary objects and settings have been transported correctly.
  Check the transport logs for any errors or warnings.
  
  
  
  Review Authorizations:
  
  Ensure that the user executing the function has the necessary authorizations to access the BW connection.
  Check the roles and profiles assigned to the user.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM and BW integration for any specific requirements or additional configuration steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Integration with BW: Familiarize yourself with the integration points between CRM and BW, as well as any prerequisites for setting up the connection.
  System Logs: Review system logs (transaction codes SLG1 or ST22) for any additional error messages that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_MKTTG_SEG_BWA251 error in your SAP system.