How To Fix CRM_MKTTG_SEG_BWA211 - InfoObject "&1" is not of type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SEG_BWA - Messages for CRM Segment Builder BWA Access

• Message number: 211

• Message text: InfoObject "&1" is not of type &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SEG_BWA211 - InfoObject "&1" is not of type &2 ?

  The SAP error message CRM_MKTTG_SEG_BWA211 indicates that there is an issue with the InfoObject being used in a marketing segment. Specifically, the message states that the InfoObject "&1" is not of the expected type "&2". This typically occurs in the context of SAP CRM (Customer Relationship Management) when working with marketing segments and the Business Warehouse (BW) integration.
  Cause:
  
  Incorrect InfoObject Type: The InfoObject being referenced is not of the type that is expected for the operation you are trying to perform. For example, if the system expects a characteristic (like a dimension) but receives a key figure (like a measure), this error will occur.
  Data Model Mismatch: There may be a mismatch between the data model in the CRM system and the BW system, leading to inconsistencies in the InfoObjects.
  Configuration Issues: The configuration settings for the marketing segment or the InfoObject may not be set up correctly, leading to this error.
  
  Solution:
  
  Check InfoObject Type: Verify the type of the InfoObject that is causing the error. You can do this by navigating to the InfoObject in the SAP BW system and checking its properties. Ensure that it matches the expected type for the operation you are performing.
  Adjust Marketing Segment Configuration: If the InfoObject is indeed of the wrong type, you may need to adjust the marketing segment configuration to use the correct InfoObject or modify the existing InfoObject to match the expected type.
  Data Model Synchronization: Ensure that the data models in both the CRM and BW systems are synchronized. This may involve checking for any recent changes or updates that could have led to the mismatch.
  Consult Documentation: Review SAP documentation or notes related to the specific InfoObject and its expected usage in marketing segments. This can provide insights into any known issues or additional configuration steps that may be required.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may have additional insights or patches that can resolve the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on troubleshooting.
  Transaction Codes: Familiarize yourself with transaction codes such as RSA1 (Data Warehousing Workbench) and CRMD_ORDER (CRM Order Management) to navigate and check configurations.
  Documentation: Review the SAP Help Portal for documentation on CRM marketing and BW integration to understand the expected configurations and data types.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.