How To Fix CRM_MKTTG_SEG_BWA203 - InfoProvider mandatory for value help


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_SEG_BWA - Messages for CRM Segment Builder BWA Access

  • Message number: 203

  • Message text: InfoProvider mandatory for value help

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_SEG_BWA203 - InfoProvider mandatory for value help ?

    The SAP error message "CRM_MKTTG_SEG_BWA203 InfoProvider mandatory for value help" typically occurs in the context of SAP CRM (Customer Relationship Management) and SAP BW (Business Warehouse) integration, particularly when working with marketing segmentation or analytics.

    Cause:

    This error indicates that the system requires a specific InfoProvider to be defined for the value help functionality to work correctly. The value help feature is used to provide users with a list of possible values for a field, and if the required InfoProvider is not set up or is missing, the system cannot retrieve the necessary data, leading to this error.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check InfoProvider Configuration:

      • Ensure that the required InfoProvider is correctly configured in your SAP BW system. This may involve checking the InfoProvider settings in the BW modeling tools.
    2. Assign InfoProvider:

      • If the InfoProvider is not assigned, you may need to assign it to the relevant marketing segment or campaign in the CRM system. This can usually be done in the customizing settings for marketing.
    3. Update Value Help Settings:

      • Navigate to the relevant customizing settings in SAP CRM to ensure that the value help settings are correctly defined. This may involve checking the settings for the marketing area or the specific application you are working with.
    4. Check Authorizations:

      • Ensure that the user has the necessary authorizations to access the InfoProvider and the related data. Lack of proper authorizations can also lead to issues in retrieving value help.
    5. Consult Documentation:

      • Refer to the SAP documentation or help notes related to CRM and BW integration for any specific instructions or troubleshooting steps related to this error.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if this is a known issue.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
    • Transaction Codes: Familiarize yourself with transaction codes related to CRM and BW, such as RSA1 for BW modeling and CRMD_ORDER for CRM order management.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify and resolve the issue related to the "CRM_MKTTG_SEG_BWA203" error message.

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