How To Fix CRM_MKTTG_SEG_BWA109 - Conflicting summation settings within step number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SEG_BWA - Messages for CRM Segment Builder BWA Access

• Message number: 109

• Message text: Conflicting summation settings within step number &1

What causes this issue?

In the following segmentation step you are currently using criteria for
two (or more) key figures that have conflicting settings for summation:
Internal step number: &V1&
Segment GUID: &V2&
Segment ID: &V3&
All key figures used within one segmentation step must have the same
option selected in the <LS>Summation </>field, either <LS>As defined in
Data Source</> or <LS>Per Business Partner</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can change the summation option for a key figure attribute in the
attribute list (transaction CRMD_MKTDS) and then in the attribute
properties for the relevant key figure.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SEG_BWA109 - Conflicting summation settings within step number &1 ?

  The SAP error message CRM_MKTTG_SEG_BWA109 indicates that there are conflicting summation settings within a specific step of a marketing campaign or segmentation process. This error typically arises when the system encounters inconsistencies in how data is being aggregated or summarized during the execution of a segmentation process.
  Cause:
  
  Conflicting Summation Settings: The error usually occurs when different segments or steps in the campaign have incompatible settings for how data should be summed or aggregated. For example, one step may be set to sum data by a certain dimension while another step may be trying to sum it differently.
  Data Model Issues: There may be issues with the underlying data model or the way data is structured, leading to conflicts in how the system interprets the summation logic.
  Configuration Errors: Incorrect configuration in the marketing or segmentation settings can lead to this error. This could be due to manual errors during setup or changes in the data model that were not reflected in the segmentation settings.
  
  Solution:
  
  Review Segmentation Steps: Go through the segmentation steps in the campaign and check the summation settings for each step. Ensure that they are consistent and compatible with each other.
  Adjust Settings: Modify the settings in the conflicting steps to ensure they align. This may involve changing how data is aggregated or ensuring that the same dimensions are used across steps.
  Check Data Model: Review the underlying data model to ensure that it supports the intended summation logic. Make any necessary adjustments to the data structure.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on the specific settings and configurations related to segmentation and summation.
  Testing: After making adjustments, test the segmentation process again to ensure that the error is resolved.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered and resolved similar issues.
  Training and Documentation: Ensure that users involved in setting up campaigns and segmentation are adequately trained and have access to the latest documentation regarding best practices for configuration.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance, providing them with detailed information about the error and the steps taken to resolve it.