How To Fix CRM_MKTTG_SDS030 - Text not found on the database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SDS - CRM Marketing: Messages Data Sources

• Message number: 030

• Message text: Text not found on the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SDS030 - Text not found on the database ?

  The SAP error message CRM_MKTTG_SDS030: Text not found on the database typically indicates that the system is unable to find a specific text or description that is expected to be present in the database. This can occur in various contexts, such as when trying to display marketing texts, campaign descriptions, or other related information in the SAP CRM system.
  Causes:
  
  Missing Text Entries: The text or description that the system is trying to retrieve does not exist in the database. This could be due to data not being maintained or deleted.
  Incorrect Language Settings: The text might exist in a different language, and the system is set to look for it in a language where it is not available.
  Data Inconsistency: There may be inconsistencies in the database, such as missing links between the text and the relevant objects.
  Authorization Issues: The user may not have the necessary authorizations to view the text, leading to the error message.
  
  Solutions:
  
  Check Text Maintenance: Verify if the required text exists in the relevant text tables. You can do this by navigating to the appropriate transaction (e.g., SO10 for text maintenance) and checking if the text is available.
  Maintain Missing Texts: If the text is missing, you may need to create or maintain it using the appropriate transaction codes (e.g., SO10 for standard texts).
  Language Settings: Ensure that the language settings in your user profile match the language in which the text is maintained. You can change the language in the user settings or by using the language parameter in the login screen.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the text. This may involve checking roles and permissions in the user profile.
  Database Consistency Check: If you suspect data inconsistency, you may need to run consistency checks or consult with your SAP Basis team to ensure that the database is functioning correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SO10 (for text maintenance), SE11 (for data dictionary), and SE16 (for table display) to investigate the issue further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to CRM marketing and text management for best practices and guidelines on maintaining texts.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.