How To Fix CRM_MKTTG_SAMPLES010 - Scheduling of batch job stopped by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SAMPLES -

• Message number: 010

• Message text: Scheduling of batch job stopped by user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SAMPLES010 - Scheduling of batch job stopped by user &1 ?

  The SAP error message CRM_MKTTG_SAMPLES010 indicates that the scheduling of a batch job was stopped by a user. This typically occurs in the context of SAP CRM (Customer Relationship Management) when a batch job that is responsible for processing marketing samples or related tasks is interrupted or canceled.
  Cause:
  
  User Intervention: The most common cause is that a user manually stopped the batch job. This could be due to various reasons, such as realizing that the job was not needed, or it was taking too long to execute.
  Job Scheduling Issues: There may be issues with the job scheduling itself, such as conflicts with other jobs or resource limitations.
  System Errors: Other underlying system errors or performance issues could lead to a user deciding to stop the job.
  
  Solution:
  
  Check Job Status: Go to transaction code SM37 to check the status of the batch job. Look for any logs or messages that provide more context on why the job was stopped.
  Review User Actions: Determine if the job was stopped intentionally by a user. If so, communicate with the user to understand their reasons and whether the job needs to be restarted.
  Restart the Job: If the job needs to be executed again, you can restart it from the job scheduling interface. Ensure that any issues that led to the job being stopped are resolved before restarting.
  Monitor System Performance: If the job was stopped due to performance issues, consider monitoring system resources and optimizing the job or scheduling it during off-peak hours.
  Check for Conflicts: Ensure that there are no conflicting jobs scheduled at the same time that could affect the performance of the batch job.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM36 (Job Scheduling), and SM21 (System Log) for troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM module or batch job processing.
  Documentation: Review SAP documentation related to batch job processing in CRM for best practices and troubleshooting steps.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP Basis team or SAP support for more in-depth analysis and resolution.