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How To Fix CRM_MKTTG_SAL040 - Text in language &1 could not be found on database


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_SAL - CRM Marketing: Messages Selection Attribute List

  • Message number: 040

  • Message text: Text in language &1 could not be found on database

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_SAL040 - Text in language &1 could not be found on database ?

    The SAP error message CRM_MKTTG_SAL040 indicates that a specific text in a particular language could not be found in the database. This error typically arises in the context of SAP CRM (Customer Relationship Management) when the system is trying to retrieve text data (like marketing texts, sales texts, etc.) that is supposed to be available in a specified language but is missing.

    Cause:

    1. Missing Text Entries: The most common cause is that the text entries for the specified language have not been created or are missing in the database.
    2. Incorrect Language Settings: The language settings in the user profile or the system configuration may not match the available texts.
    3. Transport Issues: If the texts were recently transported from one system to another (e.g., from development to production), there may have been issues during the transport process that resulted in missing texts.
    4. Data Inconsistency: There may be inconsistencies in the database that prevent the system from retrieving the required text.

    Solution:

    1. Check Text Entries:

      • Go to the relevant transaction (e.g., SE11 for Data Dictionary or SE78 for SAPscript forms) and check if the text entries exist for the specified language.
      • If they do not exist, you may need to create them.
    2. Create Missing Texts:

      • If the texts are missing, you can create them using the appropriate transaction (e.g., CRMD_ORDER for CRM order management).
      • Ensure that you enter the text in the correct language.
    3. Verify Language Settings:

      • Check the user profile settings to ensure that the correct language is set.
      • You can do this by going to the user settings in the SAP GUI.
    4. Transport Check:

      • If the issue arose after a transport, check the transport logs to see if there were any errors during the transport of text objects.
      • If necessary, re-transport the missing texts.
    5. Database Consistency Check:

      • Run consistency checks on the database to identify any inconsistencies that may be causing the issue.
    6. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE78 (SAPscript), and CRMD_ORDER (CRM Order Management).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Language Settings: Understand how language settings work in SAP and how to manage them effectively.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or functional team for further assistance.

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