How To Fix CRM_MKTTG_SA033 - Not all texts could be found on the database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_SA - CRM Marketing: Mesages Selection Attributes

• Message number: 033

• Message text: Not all texts could be found on the database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_SA033 - Not all texts could be found on the database ?

  The SAP error message CRM_MKTTG_SA033 indicates that not all texts could be found in the database when trying to access marketing-related functionalities in SAP CRM. This error typically arises in scenarios where text elements (like descriptions, titles, etc.) are expected to be retrieved from the database but are missing or not properly maintained.
  Causes:
  
  Missing Texts: The texts that are supposed to be linked to a specific marketing object (like campaigns, target groups, etc.) are not maintained in the database.
  Incorrect Language Settings: The texts may exist in a different language than the one currently being used in the session.
  Data Inconsistency: There may be inconsistencies in the data, such as incomplete entries or issues during data migration.
  Authorization Issues: The user may not have the necessary authorizations to view certain texts.
  
  Solutions:
  
  
  Check Text Maintenance:
  
  Navigate to the relevant marketing object (e.g., campaign, target group) and check if the texts are maintained correctly.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access the marketing documents and verify the text entries.
  
  
  
  Language Settings:
  
  Ensure that the language settings in your user profile match the language in which the texts are maintained.
  You can change the language in the SAP GUI by using the language dropdown on the login screen.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any missing or inconsistent data.
  Use transaction codes like SE11 to check the database tables for the relevant texts.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the texts. This can be done by checking the user roles and authorizations in transaction SU01.
  
  
  
  Recreate Missing Texts:
  
  If texts are confirmed to be missing, recreate them using the appropriate transaction for text maintenance (e.g., SO10 for standard texts).
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing marketing objects and texts, such as CRMD_ORDER, SO10, and SE11.
  SAP Documentation: Refer to the official SAP documentation for CRM Marketing to understand how texts are managed and maintained.
  Support Community: Engage with the SAP Community or forums for additional insights and solutions from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.