How To Fix CRM_MKTTG_PF_SELECTI003 - Data source must be identical

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PF_SELECTI - CRM Marketing: Messages for Target Group Selection

• Message number: 003

• Message text: Data source must be identical

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PF_SELECTI003 - Data source must be identical ?

  The SAP error message CRM_MKTTG_PF_SELECTI003 with the description "Data source must be identical" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an inconsistency in the data sources being used in a marketing campaign or a similar process. This error indicates that the system expects the data sources for the selection criteria to be the same, but they are not.
  Cause:
  
  Different Data Sources: The most common cause of this error is that the selection criteria for the marketing campaign or activity are referencing different data sources. For example, if one selection criterion is based on a customer master data source and another is based on a sales order data source, the system will throw this error.
  Inconsistent Configuration: There may be a configuration issue where the data sources have not been set up correctly in the marketing planning or campaign management settings.
  Incorrect Selection Criteria: The user may have inadvertently selected different data sources while defining the selection criteria for the campaign.
  
  Solution:
  
  Check Selection Criteria: Review the selection criteria used in the marketing campaign or activity. Ensure that all criteria reference the same data source. If they do not, modify them to use a consistent data source.
  Review Configuration: Check the configuration settings in the SAP CRM system to ensure that the data sources are set up correctly. This may involve looking at the marketing attributes and ensuring they are aligned.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to set up selection criteria correctly. This can provide insights into best practices and common pitfalls.
  Test with Simplified Criteria: If the issue persists, try creating a simplified version of the selection criteria to isolate the problem. This can help identify which specific criteria are causing the conflict.
  Seek Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide assistance based on your specific system configuration.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing and campaign management, such as CRMD_ORDER for managing marketing campaigns.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.