How To Fix CRM_MKTTG_PF_SEL_IS024 - Attribute ITEM_TYPE is not filled correctly.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PF_SEL_IS - CRM Marketing: Messages for Profiles - Reading of Infosets

• Message number: 024

• Message text: Attribute ITEM_TYPE is not filled correctly.

What causes this issue?

Method BUILD_FIELDLIST from the implementation for BAdI
CRM_MKTLIST_BW_FIELD is returning inconsistent values. If you specified
<item> for attribute TYPE, then attribute ITEM_TYPE must be filled with
one of the following values:
1 (i.e. the field contains information on an organization)
2 (i.e. the field contains inforamtion on a person)
3 (i.e. the field contains address information)
4 (i.e. the field contains other information)
This is not the case for field &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the active BAdI implementation.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PF_SEL_IS024 - Attribute ITEM_TYPE is not filled correctly. ?

  The SAP error message CRM_MKTTG_PF_SEL_IS024 indicates that there is an issue with the attribute ITEM_TYPE not being filled correctly in the context of a marketing campaign or related functionality in SAP CRM (Customer Relationship Management). This error typically arises when the system expects a specific value or format for the ITEM_TYPE attribute, but it is either missing or incorrectly populated.
  Cause:
  
  Missing Data: The ITEM_TYPE attribute may not have been populated in the relevant data structure or transaction.
  Incorrect Value: The value assigned to ITEM_TYPE may not match the expected values defined in the system (e.g., it could be an invalid code or an unsupported type).
  Configuration Issues: There may be configuration settings in the marketing area that are not set up correctly, leading to this error.
  Data Transfer Issues: If data is being transferred from another system or module, there may be issues with how the data is being mapped or transformed.
  
  Solution:
  
  Check Data Entry: Review the data entry for the marketing campaign or related transaction to ensure that the ITEM_TYPE attribute is filled correctly. Make sure it is not left blank and that it contains a valid value.
  Validate Configuration: Check the configuration settings in the SAP CRM system related to marketing and ensure that the ITEM_TYPE values are correctly defined and mapped.
  Review Documentation: Consult the SAP documentation or help resources to understand the valid values for ITEM_TYPE and ensure that the data being used complies with these requirements.
  Debugging: If you have access to debugging tools, you can trace the execution to see where the ITEM_TYPE is being set and identify any discrepancies.
  Consult with SAP Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance. They may have additional insights or patches that can resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with marketing campaigns, such as CRMD_ORDER or CRMD_ORDERADM_H.
  SAP Notes: Search for SAP Notes related to the error message or the ITEM_TYPE attribute for any known issues or fixes.
  User Exits and BAdIs: Check if there are any user exits or BAdIs (Business Add-Ins) that might be affecting the behavior of the ITEM_TYPE attribute.
  
  By following these steps, you should be able to identify and resolve the issue related to the ITEM_TYPE attribute in your SAP CRM system.