How To Fix CRM_MKTTG_PF_SEL_IS012 - InfoSet query could not be generated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PF_SEL_IS - CRM Marketing: Messages for Profiles - Reading of Infosets

• Message number: 012

• Message text: InfoSet query could not be generated

What causes this issue?

An error occurred when generating the InfoSet query.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the data source or the selection attribute list.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PF_SEL_IS012 - InfoSet query could not be generated ?

  The SAP error message "CRM_MKTTG_PF_SEL_IS012 InfoSet query could not be generated" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with generating an InfoSet query for marketing purposes. This error can arise due to various reasons, including configuration issues, missing data, or problems with the underlying data model.
  Causes:
  
  Missing or Incorrect InfoSet Configuration: The InfoSet may not be properly configured or may be missing required fields.
  Data Model Issues: There could be inconsistencies or issues in the underlying data model that the InfoSet is trying to access.
  Authorization Issues: The user may not have the necessary authorizations to access the InfoSet or the underlying data.
  Technical Errors: There may be technical issues in the SAP system, such as missing transport requests or incomplete installations.
  Version Compatibility: The version of the SAP system may not be compatible with the InfoSet being used.
  
  Solutions:
  
  
  Check InfoSet Configuration:
  
  Go to the transaction code CRMD_ORDER or CRMD_ORDERADM_H and check the configuration of the InfoSet.
  Ensure that all required fields are included and correctly configured.
  
  
  
  Review Data Model:
  
  Verify that the data model used by the InfoSet is complete and that all necessary tables and fields are available.
  Check for any inconsistencies in the data that might prevent the query from being generated.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the InfoSet and the underlying data.
  You can check this using transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Technical Troubleshooting:
  
  Check the system logs (transaction SLG1) for any related error messages that might provide more context.
  If there are transport requests related to the InfoSet, ensure they have been properly imported into the system.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide patches or updates.
  
  
  
  System Update:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as this can resolve compatibility issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SE11 (Data Dictionary), and SE80 (Object Navigator) for further investigation.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to InfoSets and CRM marketing functionalities for best practices and configuration guidelines.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for deeper analysis and resolution.