How To Fix CRM_MKTTG_PF_SEL_IS004 - InfoSet &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PF_SEL_IS - CRM Marketing: Messages for Profiles - Reading of Infosets

• Message number: 004

• Message text: InfoSet &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PF_SEL_IS004 - InfoSet &1 does not exist ?

  The SAP error message "CRM_MKTTG_PF_SEL_IS004 InfoSet &1 does not exist" typically indicates that the system is trying to access an InfoSet that has not been defined or is not available in the system. This error is often encountered in the context of SAP CRM (Customer Relationship Management) when working with marketing functions or reporting.
  Cause:
  
  Missing InfoSet: The specified InfoSet (denoted by &1) does not exist in the system. This could be due to it not being created, deleted, or not properly activated.
  Incorrect Configuration: The InfoSet might not be correctly configured or linked to the relevant marketing functions.
  Transport Issues: If the InfoSet was recently transported from another system, there may have been issues during the transport process.
  Authorization Issues: The user may not have the necessary authorizations to access the InfoSet.
  
  Solution:
  
  
  Check InfoSet Existence:
  
  Go to the transaction code CRMD_ORDER or CRMD_ORDERADM_H and check if the InfoSet exists.
  Use transaction SE11 (Data Dictionary) to search for the InfoSet by name.
  
  
  
  Create or Activate InfoSet:
  
  If the InfoSet does not exist, you may need to create it using transaction CRMD_ORDER or the relevant configuration transaction.
  If it exists but is inactive, activate it.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP CRM system to ensure that the InfoSet is properly linked to the marketing functions you are trying to use.
  
  
  
  Transport Check:
  
  If the InfoSet was recently transported, check the transport logs for any errors. You may need to re-transport the InfoSet or manually create it in the target system.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the InfoSet. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific InfoSet and its usage in marketing functions for additional guidance.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific InfoSet or error message.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.