How To Fix CRM_MKTTG_PF_S021 - Error updating text in &1 for selection criterion

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PF_S - CRM Marketing: Messages on Selections for Profiles

• Message number: 021

• Message text: Error updating text in &1 for selection criterion

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PF_S021 - Error updating text in &1 for selection criterion ?

  The SAP error message CRM_MKTTG_PF_S021 typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue updating text for a selection criterion in a marketing campaign or similar object. This error can arise due to various reasons, and understanding the cause and potential solutions can help resolve the issue.
  Cause:
  
  Missing or Incomplete Data: The text or data that you are trying to update may be missing or incomplete. This can happen if the required fields are not filled out correctly.
  Authorization Issues: The user may not have the necessary authorizations to update the text for the specified object.
  Technical Issues: There may be underlying technical issues, such as database locks, inconsistencies in the data model, or problems with the transport layer.
  Incorrect Configuration: The configuration settings for the marketing object or campaign may not be set up correctly, leading to issues when trying to update texts.
  
  Solution:
  
  Check Data Completeness: Ensure that all required fields are filled out correctly. Review the selection criterion and make sure that the text you are trying to update is complete and valid.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the update. You may need to consult with your SAP security team to ensure that the user has the appropriate roles and permissions.
  Check for Locks: Investigate if there are any database locks or other transactions that might be preventing the update. You can use transaction codes like SM12 to check for locks.
  Review Configuration: Check the configuration settings related to the marketing object or campaign. Ensure that everything is set up correctly and that there are no inconsistencies.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require technical expertise in SAP ABAP.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that might address this specific error. SAP frequently updates its knowledge base with solutions to common issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be related to the marketing campaign management.
  SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs or screenshots.
  Documentation: Review SAP documentation related to CRM marketing and campaign management for additional insights and best practices.
  
  By following these steps, you should be able to identify the cause of the CRM_MKTTG_PF_S021 error and implement a suitable solution.