How To Fix CRM_MKTTG_PF_S013 - Unable to find every text on the database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PF_S - CRM Marketing: Messages on Selections for Profiles

• Message number: 013

• Message text: Unable to find every text on the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PF_S013 - Unable to find every text on the database ?

  The SAP error message CRM_MKTTG_PF_S013 ("Unable to find every text on the database") typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to retrieve specific text entries from the database. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Missing Text Entries: The text entries that the system is trying to access may not exist in the database. This could be due to data not being maintained or deleted inadvertently.
  Incorrect Configuration: There may be issues with the configuration of the text management settings in the CRM system.
  Authorization Issues: The user may not have the necessary authorizations to access certain text entries.
  Database Issues: There could be underlying database issues, such as corruption or connectivity problems.
  Transport Issues: If the texts were transported from one system to another (e.g., from development to production), there may have been issues during the transport process.
  
  Solutions:
  
  Check Text Entries: Verify if the required text entries exist in the database. You can do this by navigating to the relevant transaction or using the appropriate report to check for missing texts.
  Maintain Texts: If the texts are missing, you may need to create or maintain them using the relevant transaction codes (e.g., SO10 for standard texts).
  Review Configuration: Check the configuration settings related to text management in CRM. Ensure that the settings are correctly defined.
  Authorization Check: Ensure that the user has the necessary authorizations to access the texts. You may need to consult with your security team to verify this.
  Database Health Check: Perform a health check on the database to ensure there are no issues. This may involve checking for locks, inconsistencies, or connectivity problems.
  Transport Logs: If the issue arose after a transport, review the transport logs to identify any errors or warnings that may indicate problems with the text data.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SO10 (for managing texts) and SE11 (for data dictionary) to help troubleshoot the issue.
  Documentation: Review the SAP documentation related to text management in CRM for best practices and configuration guidelines.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or CRM support team for further assistance.