How To Fix CRM_MKTTG_PF_S010 - Text could not be found on the database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PF_S - CRM Marketing: Messages on Selections for Profiles

• Message number: 010

• Message text: Text could not be found on the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PF_S010 - Text could not be found on the database ?

  The SAP error message CRM_MKTTG_PF_S010 with the text "Text could not be found on the database" typically indicates that the system is unable to retrieve a specific text or description that is expected to be present in the database. This can occur in various contexts, such as when working with marketing functions, campaigns, or other CRM-related activities.
  Causes:
  
  Missing Text Entries: The text or description that the system is trying to access may not have been created or may have been deleted.
  Incorrect Language Settings: The text might exist in a different language version than the one currently being used in the user session.
  Data Inconsistency: There may be inconsistencies in the database, such as missing or corrupted entries.
  Authorization Issues: The user may not have the necessary permissions to access the text data.
  Transport Issues: If the system has recently undergone a transport, the text data may not have been included or properly transported.
  
  Solutions:
  
  Check Text Entries: Verify if the required text entries exist in the relevant tables. You can do this by navigating to the relevant transaction (e.g., SE11 for Data Dictionary) and checking the corresponding text tables.
  Create Missing Texts: If the text is indeed missing, you may need to create it using the appropriate transaction (e.g., SO10 for SAPscript texts).
  Language Settings: Ensure that the language settings in your user profile match the language in which the text is stored. You can change the language in the user settings or by using the language key in the login screen.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the text data. This may involve checking roles and permissions in the user profile.
  Database Consistency Check: Run consistency checks on the database to identify and resolve any inconsistencies.
  Transport Review: If the issue arose after a transport, review the transport logs to ensure that all necessary objects were included and properly imported.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SO10 (Text Management), and SE37 (Function Module) to investigate further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further investigation.