How To Fix CRM_MKTTG_PF202 - Profile does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PF - CRM Marketing: Messages on Profiles

• Message number: 202

• Message text: Profile does not exist

What causes this issue?

You want to create a target group for a profile by means of a
background job. The profile transferred (GUID &V1&) does not however
exist.

System Response

The system cannot create a target group because the profile does not
exist.

How to fix this error?

Check whether the profile really exists and reschedule the background
job.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PF202 - Profile does not exist ?

  The SAP error message CRM_MKTTG_PF202: Profile does not exist typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access or utilize a marketing profile that has not been defined or is not available in the system. This can happen in various scenarios, such as when creating marketing campaigns, managing customer data, or executing marketing functions.
  Causes:
  
  Profile Not Created: The marketing profile that the user is trying to access has not been created in the system.
  Profile Deletion: The profile may have been deleted or is no longer active.
  Incorrect Profile ID: The user may have entered an incorrect profile ID or name.
  Authorization Issues: The user may not have the necessary authorizations to access the profile.
  Configuration Issues: There may be issues with the configuration settings in the CRM system that prevent the profile from being recognized.
  
  Solutions:
  
  
  Check Profile Existence:
  
  Navigate to the relevant transaction (e.g., CRMD_ORDER, CRMD_ORDERADM_H, or the specific transaction related to marketing profiles) and verify if the profile exists.
  Use transaction BP (Business Partner) or CRM_MKTTG_PROFILE to check for existing profiles.
  
  
  
  Create or Restore Profile:
  
  If the profile does not exist, create a new marketing profile using the appropriate transaction.
  If the profile was deleted, consider restoring it if you have a backup or if it can be recreated.
  
  
  
  Verify Profile ID:
  
  Double-check the profile ID or name entered to ensure it is correct and matches the existing profiles in the system.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the marketing profiles. This may involve checking roles and permissions in the user profile.
  
  
  
  Consult Configuration:
  
  Review the configuration settings related to marketing profiles in the CRM system. This may involve checking the customizing settings in transaction SPRO.
  
  
  
  System Logs:
  
  Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for CRM marketing functionalities to understand how profiles are managed and utilized.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.