How To Fix CRM_MKTTG_PF055 - Selection rule not found in buffer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PF - CRM Marketing: Messages on Profiles

• Message number: 055

• Message text: Selection rule not found in buffer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PF055 - Selection rule not found in buffer ?

  The SAP error message CRM_MKTTG_PF055: Selection rule not found in buffer typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find a specific selection rule in its buffer. This can happen for various reasons, including configuration issues, missing data, or problems with the underlying database.
  Causes:
  
  Missing Selection Rule: The selection rule that the system is trying to access may not exist in the database or may have been deleted.
  Buffer Issues: The buffer that stores selection rules may not be updated or may have been cleared, leading to the inability to find the required rule.
  Authorization Issues: The user may not have the necessary authorizations to access the selection rule.
  Configuration Errors: There may be issues with the configuration of the marketing functions or the selection rules themselves.
  Transport Issues: If the selection rule was recently transported from another system, it may not have been properly imported.
  
  Solutions:
  
  Check Selection Rules: Verify that the selection rule exists in the system. You can do this by navigating to the relevant transaction (e.g., CRMD_ORDER or CRMD_ORDERADM_H) and checking the selection rules configuration.
  Refresh Buffer: If the buffer is suspected to be the issue, you can refresh it. This can often be done by using transaction SM12 to delete any locks or by using transaction SM21 to check for system logs that might indicate buffer issues.
  Authorization Check: Ensure that the user has the necessary authorizations to access the selection rules. You can check this in transaction SU53 after the error occurs.
  Reconfigure Selection Rules: If the selection rule is missing or incorrectly configured, you may need to recreate or adjust it in the configuration settings.
  Check Transport Logs: If the selection rule was recently transported, check the transport logs for any errors or issues that may have occurred during the transport process.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SPRO for configuration.
  SAP Help Portal: Utilize the SAP Help Portal for documentation on CRM marketing functions and selection rules.
  Community Forums: Engage with SAP community forums or support channels for additional insights and shared experiences from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.