How To Fix CRM_MKTTG_PF017 - An active target group has already been created for profile &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PF - CRM Marketing: Messages on Profiles

• Message number: 017

• Message text: An active target group has already been created for profile &1

What causes this issue?

An active target group has already been generated for the profile
selected.

System Response

You cannot add or remove selection criteria for the profile because the
target group would no longer correspond to the selection criteria
defined in the profile.

How to fix this error?

Either deactivate the target group or create a new profile.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PF017 - An active target group has already been created for profile &1 ?

  The SAP error message CRM_MKTTG_PF017 indicates that an active target group has already been created for the specified profile. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you attempt to create a target group that already exists for the given profile.
  Cause:
  The error is triggered when:
  
  You are trying to create a new target group for a marketing profile that already has an active target group associated with it.
  The system prevents the creation of duplicate target groups for the same profile to maintain data integrity and avoid confusion in marketing activities.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Target Groups:
  
  Navigate to the target group management area in SAP CRM.
  Search for existing target groups associated with the profile in question. You can use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to find relevant information.
  
  
  
  Review the Profile:
  
  Verify the profile details to ensure that you are not mistakenly trying to create a target group for a profile that already has one.
  
  
  
  Use the Existing Target Group:
  
  If an active target group already exists, consider using it for your marketing activities instead of creating a new one.
  
  
  
  Delete or Deactivate the Existing Target Group:
  
  If you need to create a new target group and the existing one is no longer needed, you can delete or deactivate the existing target group. Ensure that this action aligns with your marketing strategy and data management policies.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for more detailed guidance on managing target groups and profiles.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is impacting critical business processes.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing target groups and profiles in SAP CRM.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Roles and Permissions: Ensure that you have the necessary permissions to create or modify target groups in the system.
  
  By following these steps, you should be able to address the error and continue with your marketing activities in SAP CRM.