How To Fix CRM_MKTTG_PF013 - No target groups were copied

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PF - CRM Marketing: Messages on Profiles

• Message number: 013

• Message text: No target groups were copied

What causes this issue?

All target groups already exist in the new table for Release 3.0A.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PF013 - No target groups were copied ?

  The SAP error message CRM_MKTTG_PF013: No target groups were copied typically occurs in the context of marketing planning or campaign management within the SAP Customer Relationship Management (CRM) module. This error indicates that the system was unable to copy target groups during a specific operation, such as when creating a marketing campaign or planning a marketing activity.
  Causes:
  
  Missing Target Groups: The target groups you are trying to copy may not exist or may not be defined correctly in the system.
  Selection Criteria: The selection criteria used to identify target groups may not match any existing target groups.
  Authorization Issues: The user may not have the necessary authorizations to access or copy the target groups.
  Data Inconsistencies: There may be inconsistencies or issues with the data in the target group definitions.
  System Configuration: The system may not be configured correctly to allow for the copying of target groups.
  
  Solutions:
  
  Check Target Groups: Verify that the target groups you are trying to copy exist and are correctly defined in the system. You can do this by navigating to the target group management area in SAP CRM.
  Review Selection Criteria: Ensure that the selection criteria you are using to identify the target groups are correct and that they match existing target groups.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access and copy the target groups.
  Data Consistency: Investigate any potential data inconsistencies in the target group definitions. This may involve checking for missing or incorrect data entries.
  System Configuration: Consult with your SAP Basis or technical team to ensure that the system is configured correctly for marketing activities and that there are no underlying issues affecting the copying process.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I for managing marketing campaigns and target groups.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address this issue.
  Documentation: Review the SAP Help documentation for CRM Marketing to understand the processes involved in managing target groups and campaigns.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.