How To Fix CRM_MKTTG_PF002 - Profile &1 deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_PF - CRM Marketing: Messages on Profiles

• Message number: 002

• Message text: Profile &1 deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_PF002 - Profile &1 deleted ?

  The SAP error message CRM_MKTTG_PF002 indicates that a marketing profile (identified by the placeholder &1) has been deleted. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or utilize a marketing profile that no longer exists in the system.
  Cause:
  
  Profile Deletion: The most straightforward cause is that the marketing profile was intentionally deleted by a user or through a batch job.
  Data Consistency Issues: There may be inconsistencies in the database, such as orphaned references to deleted profiles.
  Transport Issues: If the system is part of a transport landscape, profiles may have been deleted in one environment but not in another, leading to discrepancies.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the profile, leading to confusion about its existence.
  
  Solution:
  
  Check Profile Existence: Verify if the marketing profile still exists in the system. You can do this by navigating to the relevant transaction (e.g., CRMD_ORDER or CRMD_ORDERADM_H) and checking the profiles.
  Recreate the Profile: If the profile was deleted and is needed, you may need to recreate it. This can be done through the relevant configuration or master data transaction.
  Review Change Logs: Check the change logs to see who deleted the profile and why. This can provide insights into whether it was an error or part of a planned change.
  Data Consistency Check: Run consistency checks or reports to identify any orphaned references or inconsistencies in the database.
  Authorization Check: Ensure that the user has the necessary authorizations to access the marketing profile. If not, work with your SAP security team to grant the required permissions.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific recommendations or patches.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to marketing and CRM activities.
  User Forums: Consider checking SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.