How To Fix CRM_MKTTG_MODTYP_CHK003 - Segment &1 (ID: &2) is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_MODTYP_CHK - Messages for Report CRM_MKTTG_CHECK_MODTYPE_LV

• Message number: 003

• Message text: Segment &1 (ID: &2) is inconsistent

What causes this issue?

The check routine detected an inconsistency in a segment. The
corresponding entry in the database table CRMD_MKTTG_PF_H contains a
value in the field MODELING_TYPE.
Segment in the classic segmentation scenario do not support modeling
types. With these inconsistencies, errors can be raised in the graphical
modeler and certain operations cannot be performed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Execute the report CRM_MKTTG_CHECK_MODTYPE_LV with the test-flag
disabled to repair all affected segments.
Implement note 1564626 to avoid further inconsistencies when creating
data sources or using filters based on inconsistent data sources. This
note does not correct already created incorrect segments or target
groups. In order to repair segments or target groups, execute report
CRM_MKTTG_CHECK_MODTYPE_LV with the appropriate input values.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MODTYP_CHK003 - Segment &1 (ID: &2) is inconsistent ?

  The SAP error message CRM_MKTTG_MODTYP_CHK003 Segment &1 (ID: &2) is inconsistent typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an inconsistency in the marketing segment data. This error is related to the marketing attributes or settings of a segment that do not align with the expected configuration or data integrity rules.
  Cause:
  
  Data Inconsistency: The segment data may have been altered or corrupted, leading to inconsistencies in the expected structure or values.
  Missing or Incorrect Configuration: The segment may reference a marketing attribute or configuration that is missing or incorrectly set up.
  Integration Issues: If the segment data is being pulled from another system or module, there may be issues with data synchronization or mapping.
  User Input Errors: Manual entries or modifications to the segment data may have introduced inconsistencies.
  
  Solution:
  
  Check Segment Configuration: Review the configuration of the segment in the CRM system. Ensure that all required fields and attributes are correctly set up and populated.
  Validate Data Integrity: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the underlying data for the segment. Look for any missing or incorrect entries.
  Recreate the Segment: If the segment is severely corrupted, consider recreating it from scratch, ensuring that all necessary attributes and settings are correctly applied.
  Check for Updates or Notes: Look for any SAP Notes or updates that may address known issues related to this error. Sometimes, applying a patch or update can resolve underlying bugs.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on segment creation and management.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDER_INDEX for managing and troubleshooting segments.
  SAP Notes: Search the SAP Support Portal for notes related to CRM marketing segments and the specific error message.
  Data Model: Understanding the data model for marketing segments in SAP CRM can help identify where inconsistencies may arise.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create and manage marketing segments.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the error message.