How To Fix CRM_MKTTG_MGR342 - Inconsistent data in segmentation basis &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_MGR - CRM Marketing: Messages Master Groups

• Message number: 342

• Message text: Inconsistent data in segmentation basis &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_MGR342 - Inconsistent data in segmentation basis &1 ?

  The SAP error message CRM_MKTTG_MGR342 indicates that there is inconsistent data in the segmentation basis specified in the system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when working with marketing and segmentation functionalities.
  Cause:
  The inconsistency in the segmentation basis can be due to several reasons, including:
  
  Data Integrity Issues: There may be missing or incorrect data in the underlying tables that support the segmentation basis.
  Configuration Errors: The segmentation basis may not be properly configured, leading to inconsistencies in how data is being interpreted or processed.
  Changes in Data: If there have been recent changes to the data model or the underlying data (e.g., changes in customer master data), it may lead to inconsistencies.
  Custom Developments: If there are custom developments or enhancements in the segmentation process, they may not be handling data correctly.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check the Segmentation Basis: Review the segmentation basis that is causing the error. Ensure that it is correctly defined and that all necessary fields are populated with valid data.
  
  
  Data Consistency Check: Run consistency checks on the data involved in the segmentation basis. This may involve checking for missing or invalid entries in the relevant tables.
  
  
  Review Configuration: Verify the configuration settings for the segmentation basis in the SAP CRM system. Ensure that all settings are correct and that there are no discrepancies.
  
  
  Analyze Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the inconsistency.
  
  
  Rebuild Segmentation: If the issue persists, consider rebuilding the segmentation basis or re-executing the segmentation process to refresh the data.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific segmentation basis you are using. There may be known issues or patches available.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with detailed information about the error and the steps you have taken to troubleshoot.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in analyzing the data.
  SAP Notes: Search for SAP Notes related to CRM segmentation issues, as they may provide specific fixes or workarounds.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the error message CRM_MKTTG_MGR342.