How To Fix CRM_MKTTG_IL050 - Error during import: &1 business partners are not in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_IL - CRM Marketing: Messages Interaction Layer

• Message number: 050

• Message text: Error during import: &1 business partners are not in the system

What causes this issue?

You have uploaded a list of business partners and want to save it as a
target group. &V1& of these business partners do not exist in the system
and were therefore not included in the target group.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether all business partner numbers in your .csv file exist in
the CRM system.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_IL050 - Error during import: &1 business partners are not in the system ?

  The SAP error message CRM_MKTTG_IL050 indicates that there was an issue during the import process where a certain number of business partners (indicated by &1) are not found in the system. This error typically occurs in the context of data import processes, such as when importing marketing attributes or other related data into the SAP Customer Relationship Management (CRM) system.
  Cause:
  
  
  Missing Business Partners: The most common cause of this error is that the business partners being referenced in the import file do not exist in the SAP CRM system. This could be due to:
  
  Incorrect or outdated data in the import file.
  Business partners that were deleted or not created in the system.
  Typographical errors in the business partner IDs.
  
  
  
  Data Mapping Issues: There may be issues with how the data is mapped during the import process, leading to references to non-existent business partners.
  
  
  Configuration Issues: There could be configuration settings in the CRM system that are preventing the recognition of certain business partners.
  
  
  Solution:
  
  
  Verify Business Partner Data:
  
  Check the import file for the business partner IDs that are causing the error. Ensure that these IDs are correct and exist in the SAP CRM system.
  Use transaction codes like BP (Business Partner) to search for the business partners in the system.
  
  
  
  Update Import File:
  
  If the business partners do not exist, you may need to create them in the system before attempting the import again.
  If the IDs are incorrect, update the import file with the correct business partner IDs.
  
  
  
  Check Data Mapping:
  
  Review the mapping configuration for the import process to ensure that it correctly references the business partner data.
  
  
  
  Consult Logs:
  
  Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context about the failure.
  
  
  
  Test Import with a Subset:
  
  If possible, test the import process with a smaller subset of data to isolate the issue and confirm that the import works with valid business partners.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific import process you are using, as there may be additional considerations or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners, SLG1 for viewing application logs, and any specific transaction codes related to the import process you are using.
  SAP Notes: Check the SAP Support Portal for any notes related to CRM_MKTTG_IL050, as there may be patches or updates that address this issue.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.