How To Fix CRM_MKTTG_EXCHANGE108 - Error mapping target group item GUID &1 with value &2 to customer number

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_EXCHANGE - messages raised in CRM during Target Group Exchange to R/3

• Message number: 108

• Message text: Error mapping target group item GUID &1 with value &2 to customer number

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_EXCHANGE108 - Error mapping target group item GUID &1 with value &2 to customer number ?

  The SAP error message CRM_MKTTG_EXCHANGE108 typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with mapping target group items to customer numbers during data exchange processes. This error indicates that there is a problem with the GUID (Globally Unique Identifier) of a target group item and its corresponding customer number.
  Cause:
  
  Invalid GUID: The GUID provided in the error message may not correspond to any existing target group item in the system.
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the target group or customer master data.
  Configuration Issues: There could be configuration issues in the CRM system that affect how target groups and customer numbers are mapped.
  Data Transfer Issues: If the data is being transferred from another system (e.g., through middleware), there may be issues with the data format or integrity during the transfer.
  
  Solution:
  
  Check the GUID: Verify that the GUID mentioned in the error message exists in the target group table. You can do this by querying the relevant database tables (e.g., CRMD_ORDER or CRMD_ORDERADM_H).
  Validate Customer Data: Ensure that the customer number associated with the GUID is valid and exists in the customer master data. Check the relevant tables (e.g., KNA1 for general customer data).
  Review Data Mapping: If you are using middleware or data transfer tools, review the mapping configurations to ensure that the GUIDs and customer numbers are being correctly mapped.
  Check for Duplicates: Ensure that there are no duplicate entries for the target group items or customer numbers that could cause conflicts.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context for the issue.
  Reprocess Data: If the issue was due to a temporary inconsistency, try reprocessing the data after making the necessary corrections.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to view and manage target groups and customer data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
  Documentation: Review SAP documentation related to CRM target groups and data exchange processes for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM for further assistance.