How To Fix CRM_MKTTG_DS_SAL000 - Enter a description

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_DS_SAL - CRM Marketing: User Interface Messages for Attribute Lists

• Message number: 000

• Message text: Enter a description

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_DS_SAL000 - Enter a description ?

  The SAP error message CRM_MKTTG_DS_SAL000 typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to create or modify a marketing campaign or sales activity without providing a required description. This error indicates that the description field is mandatory and must be filled out before proceeding.
  Cause:
  
  The error is triggered when the user tries to save or submit a marketing document (like a campaign or sales activity) without entering a description in the relevant field.
  The description field is often a required field in the data model for marketing activities, and leaving it blank violates the validation rules set in the system.
  
  Solution:
  
  
  Enter a Description: The most straightforward solution is to navigate to the relevant field in the marketing document and enter a meaningful description. Ensure that the description meets any character limits or formatting requirements specified by your organization.
  
  
  Check Field Settings: If you believe that the description should not be mandatory, you may need to check the field settings in the configuration. This may require access to the SAP Customizing Implementation Guide (IMG) and adjustments to the field's properties.
  
  
  Consult Documentation: Review any internal documentation or guidelines regarding the creation of marketing documents to ensure compliance with your organization's standards.
  
  
  User Training: If this error is common among users, consider providing training or resources to help them understand the importance of filling out all required fields.
  
  
  Contact Support: If the issue persists or if you believe it is a system error, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing activities, such as CRMD_ORDER for managing marketing documents.
  Field Configuration: Understanding how to navigate the configuration settings in SAP can help in adjusting field requirements if necessary.
  
  By ensuring that all required fields, including the description, are filled out correctly, you can avoid encountering this error in the future.