How To Fix CRM_MKTTG_DS_MISC351 - Error when trying to create transport ID; check number range CRM_MKDSTP

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_DS_MISC - CRM Marketing: Messages Application Log

• Message number: 351

• Message text: Error when trying to create transport ID; check number range CRM_MKDSTP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_DS_MISC351 - Error when trying to create transport ID; check number range CRM_MKDSTP ?

  The SAP error message CRM_MKTTG_DS_MISC351 typically occurs when there is an issue with the number range configuration for the transport ID in the SAP CRM system. This error indicates that the system is unable to generate a new transport ID because the number range defined for it is either exhausted or not properly configured.
  Cause:
  
  Exhausted Number Range: The number range for the transport ID (CRM_MKDSTP) may have reached its maximum limit, meaning that all possible IDs have been used up.
  Incorrect Number Range Configuration: The number range may not be properly defined or activated in the system.
  Authorization Issues: The user may not have the necessary authorizations to create a new transport ID.
  System Configuration Issues: There may be issues with the overall configuration of the CRM system that affect number range generation.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Number Range Configuration:
  
  Go to transaction code SNRO (Number Range Objects).
  Enter the object name CRM_MKDSTP and click on "Intervals".
  Check if the intervals are defined and if they are active. If the intervals are exhausted, you will need to extend the range.
  
  
  
  Extend the Number Range:
  
  If the number range is exhausted, you can create a new interval or extend the existing one.
  Make sure to define a new range that accommodates the expected number of transport IDs.
  
  
  
  Check Authorizations:
  
  Ensure that the user trying to create the transport ID has the necessary authorizations. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Review System Configuration:
  
  If the above steps do not resolve the issue, review the overall configuration of the CRM system to ensure that there are no other underlying issues affecting number range generation.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SNRO: To manage number range objects.
  SU53: To check authorization issues.
  
  
  Documentation: Refer to SAP Help documentation for more details on number range management and CRM configuration.
  SAP Community: You can also search for similar issues in the SAP Community forums, where other users may have shared their experiences and solutions.
  
  By following these steps, you should be able to resolve the CRM_MKTTG_DS_MISC351 error and successfully create a transport ID.