How To Fix CRM_MKTTG_DS_MISC120 - Select the "Filter Zero Balance Records" checkbox for key figures

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_DS_MISC - CRM Marketing: Messages Application Log

• Message number: 120

• Message text: Select the "Filter Zero Balance Records" checkbox for key figures

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_DS_MISC120 - Select the "Filter Zero Balance Records" checkbox for key figures ?

  The SAP error message CRM_MKTTG_DS_MISC120 indicates that there is an issue related to the selection of key figures in a marketing analytics or reporting context, specifically when it comes to filtering records with zero balances. This error typically arises in the context of data extraction or reporting in SAP CRM (Customer Relationship Management) systems, particularly when using the Marketing Analytics functionalities.
  Cause:
  The error occurs when you attempt to execute a report or data extraction that involves key figures, but the system requires you to select the "Filter Zero Balance Records" checkbox. This checkbox is necessary to ensure that the report or data extraction only includes records that have non-zero values for the specified key figures. If this checkbox is not selected, the system cannot process the request correctly, leading to the error message.
  Solution:
  To resolve the error, follow these steps:
  
  
  Access the Report or Data Extraction Screen: Navigate to the report or data extraction screen where you encountered the error.
  
  
  Locate the Key Figures Section: Find the section where you can specify key figures for your report or extraction.
  
  
  Select the Checkbox: Look for the option labeled "Filter Zero Balance Records" and ensure that it is checked. This option is usually found in the settings or parameters section of the report.
  
  
  Re-run the Report: After selecting the checkbox, attempt to run the report or data extraction again.
  
  
  Check for Additional Filters: If the error persists, review any additional filters or parameters you may have set to ensure they are correctly configured.
  
  
  Related Information:
  
  Key Figures: In SAP, key figures are numerical values that represent measurable data points, such as sales amounts, quantities, or other metrics relevant to marketing and sales activities.
  Zero Balance Records: These are records that do not have any associated value for the specified key figures. Filtering them out can help in generating more meaningful reports by focusing on records that contribute to the analysis.
  SAP Notes and Documentation: If you continue to experience issues, consider checking SAP Notes or the official SAP Help Portal for any updates or additional guidance related to this error message.
  
  By following these steps, you should be able to resolve the error and successfully generate your report or data extraction in SAP CRM.