How To Fix CRM_MKTTG_DS_MISC035 - Pictogram not found in MIME repository

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_DS_MISC - CRM Marketing: Messages Application Log

• Message number: 035

• Message text: Pictogram not found in MIME repository

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_DS_MISC035 - Pictogram not found in MIME repository ?

  The SAP error message CRM_MKTTG_DS_MISC035 indicates that a pictogram (an image or icon) that is expected to be found in the MIME repository is missing. This error typically occurs in the context of SAP CRM (Customer Relationship Management) applications, particularly when dealing with marketing or campaign management functionalities.
  Cause:
  
  Missing Pictogram: The specific pictogram that the system is trying to access is not available in the MIME repository.
  Incorrect Configuration: The system may be incorrectly configured, leading to the inability to locate the required pictogram.
  Transport Issues: If the pictogram was part of a transport request, it may not have been transported correctly to the target system.
  Deletion or Corruption: The pictogram may have been deleted or corrupted in the MIME repository.
  
  Solution:
  
  
  Check MIME Repository:
  
  Navigate to the MIME repository in the SAP system (transaction code SE78).
  Verify if the required pictogram is present. If it is missing, you will need to upload it.
  
  
  
  Upload Missing Pictogram:
  
  If you have the pictogram file, you can upload it to the MIME repository using transaction SE78.
  Ensure that the pictogram is in the correct format and follows the naming conventions expected by the system.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to the marketing or campaign management functionalities to ensure that they are set up correctly.
  Look for any references to the pictogram in the configuration and verify that they point to the correct location.
  
  
  
  Transport Requests:
  
  If the pictogram was part of a transport request, ensure that the transport was successfully imported into the target system.
  If necessary, re-transport the pictogram from the source system.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve any underlying issues related to missing resources.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.