How To Fix CRM_MKTTG_DS_MISC026 - Enter a conversion module

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_DS_MISC - CRM Marketing: Messages Application Log

• Message number: 026

• Message text: Enter a conversion module

What causes this issue?

The InfoSet field that you specified in the field <LS>Business Partner
</> is not of type "GUID". You may have specified the InfoSet field
containing the business partner number. To enable the Segment Builder
to process the business partner, you need to specify a conversion
module that converts the business partner number into the internal
GUID.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the field <LS>Business partner</> enter an InfoSet field containing
the business partner GUID. Alternatively, specify a conversion module
which converts the business partner number into the internal GUID.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_DS_MISC026 - Enter a conversion module ?

  The SAP error message CRM_MKTTG_DS_MISC026 typically indicates that a conversion module is required but has not been specified in the context of a marketing campaign or data transfer process within the SAP Customer Relationship Management (CRM) system. This error often arises when there is an attempt to execute a data transfer or marketing activity that requires specific data conversion logic, but the necessary module has not been defined.
  Cause:
  
  Missing Conversion Module: The most common cause is that the system expects a conversion module to be defined for the data transfer or marketing activity, but it is either missing or not properly configured.
  Configuration Issues: There may be issues in the configuration settings related to the marketing campaign or data transfer process.
  Custom Development: If there are custom developments or enhancements in the system, they may not have been implemented correctly, leading to this error.
  
  Solution:
  
  
  Define a Conversion Module:
  
  Go to the relevant configuration settings in the SAP system where you can define or assign a conversion module for the specific marketing activity or data transfer process.
  Ensure that the conversion module is correctly implemented and activated.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings for the marketing campaign or data transfer process to ensure that all required parameters are set correctly.
  Navigate to the transaction codes related to marketing (e.g., SPRO) and check the settings under the CRM Marketing area.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on how to set up conversion modules for your specific scenario.
  
  
  
  Debugging:
  
  If you have access to the development environment, you can debug the process to identify where the system is failing to find the conversion module.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and defining the conversion module, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), CRMD_ORDER (for managing marketing campaigns), and others that may be relevant to your specific scenario.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the CRM_MKTTG_DS_MISC026 error and ensure that your marketing activities or data transfers can proceed without issues.