How To Fix CRM_MKTTG_DS_MISC021 - Select a data source

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_DS_MISC - CRM Marketing: Messages Application Log

• Message number: 021

• Message text: Select a data source

What causes this issue?

The input help displayed for this field depends on the data source
specified. However, you have not specified a data source.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Specify a valid data source.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_DS_MISC021 - Select a data source ?

  The SAP error message CRM_MKTTG_DS_MISC021 typically indicates that a data source needs to be selected in the context of a marketing campaign or activity within the SAP Customer Relationship Management (CRM) module. This error often arises when a user attempts to execute a function that requires a data source, but none has been specified.
  Cause:
  
  No Data Source Selected: The most common cause of this error is that the user has not selected a data source for the marketing activity or campaign.
  Configuration Issues: There may be issues with the configuration of the marketing data sources in the system.
  Authorization Issues: The user may not have the necessary authorizations to access or select the data sources.
  
  Solution:
  
  
  Select a Data Source:
  
  Navigate to the relevant marketing activity or campaign where the error occurred.
  Look for a field or option to select a data source. This is usually found in the settings or parameters of the marketing activity.
  Choose an appropriate data source from the available options.
  
  
  
  Check Configuration:
  
  Ensure that the data sources are properly configured in the system. This may involve checking the settings in the SAP CRM customizing (transaction SPRO) to ensure that the data sources are defined and active.
  
  
  
  Review Authorizations:
  
  Verify that the user has the necessary authorizations to access and select data sources. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help Portal or relevant documentation for more detailed information on how to configure and select data sources in SAP CRM.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to marketing activities in SAP CRM, such as CRMD_ORDER for managing marketing campaigns.
  Training and Documentation: Consider training sessions or documentation on SAP CRM marketing functionalities to better understand how to work with data sources effectively.
  
  By following these steps, you should be able to resolve the error and successfully select a data source for your marketing activities in SAP CRM.