How To Fix CRM_MKTTG_BW_RSDRCRM309 - QueryProvider &1 is not defined as an event-based job


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_BW_RSDRCRM - Message Mapping from RSDRCRM_SEG in BWA

  • Message number: 309

  • Message text: QueryProvider &1 is not defined as an event-based job

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_BW_RSDRCRM309 - QueryProvider &1 is not defined as an event-based job ?

    The SAP error message CRM_MKTTG_BW_RSDRCRM309 indicates that a specific QueryProvider (denoted as &1 in the error message) is not defined as an event-based job. This typically occurs in the context of SAP CRM (Customer Relationship Management) and its integration with SAP BW (Business Warehouse) when trying to execute a query or data extraction that relies on event-based processing.

    Cause:

    1. Missing Configuration: The QueryProvider has not been configured to be event-based. This means that the system does not recognize it as a job that can be triggered by events.
    2. Incorrect Setup: There may be an issue with the setup of the QueryProvider in the system, such as missing parameters or incorrect settings.
    3. Transport Issues: If the QueryProvider was recently transported from another system, it may not have been properly activated or configured in the target system.

    Solution:

    1. Check QueryProvider Configuration:

      • Go to the relevant transaction (e.g., RSD1 for InfoProviders) and check the configuration of the QueryProvider.
      • Ensure that it is set up as an event-based job. You may need to adjust the settings to enable event-based processing.
    2. Define Event-Based Job:

      • If the QueryProvider is not defined as an event-based job, you will need to create or modify the job definition.
      • Use transaction SM37 to check if there are any existing jobs related to the QueryProvider and their statuses.
    3. Activate the QueryProvider:

      • If the QueryProvider was recently transported, ensure that it is activated in the target system. You can do this in the relevant BW transaction.
    4. Check for Dependencies:

      • Ensure that all dependencies and related objects (like InfoObjects, DataSources, etc.) are correctly configured and activated.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific QueryProvider and event-based processing for additional guidance.
    6. Contact SAP Support:

      • If the issue persists after checking the configuration and settings, consider reaching out to SAP support for further assistance.

    Related Information:

    • Event-Based Processing: This is a mechanism in SAP BW that allows certain jobs to be triggered based on specific events, such as data loading or changes in data.
    • Transaction Codes:
      • RSD1: For InfoProvider maintenance.
      • SM37: For monitoring jobs.
      • RSA1: For Data Warehousing Workbench.
    • SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error.

    By following these steps, you should be able to resolve the error and ensure that the QueryProvider is correctly defined for event-based processing.

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