How To Fix CRM_MKTTG_BW_RSDRCRM304 - Enter a QueryProvider


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG_BW_RSDRCRM - Message Mapping from RSDRCRM_SEG in BWA

  • Message number: 304

  • Message text: Enter a QueryProvider

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG_BW_RSDRCRM304 - Enter a QueryProvider ?

    The SAP error message CRM_MKTTG_BW_RSDRCRM304 typically indicates that a Query Provider has not been specified in the context of a Business Warehouse (BW) query or report in the SAP Customer Relationship Management (CRM) system. This error can occur when trying to execute a report or query that requires a specific Query Provider to retrieve data.

    Cause:

    1. Missing Query Provider: The most common cause of this error is that the Query Provider has not been defined or is missing in the configuration.
    2. Incorrect Configuration: There may be an issue with the configuration settings in the CRM system or the BW system that prevents the Query Provider from being recognized.
    3. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the Query Provider.
    4. System Integration Issues: If there are issues with the integration between CRM and BW, it may lead to this error.

    Solution:

    1. Define a Query Provider:

      • Go to the relevant configuration settings in the SAP CRM system.
      • Navigate to the area where Query Providers are defined (this may vary based on your specific SAP version).
      • Ensure that a valid Query Provider is set up and linked to the report or query you are trying to execute.
    2. Check Configuration:

      • Review the configuration settings for the BW query in the CRM system.
      • Ensure that all necessary parameters are correctly set, including the Query Provider.
    3. User Authorizations:

      • Verify that the user executing the query has the necessary authorizations to access the Query Provider.
      • Check the roles and authorizations assigned to the user in the SAP system.
    4. Integration Check:

      • Ensure that the integration between SAP CRM and BW is functioning correctly.
      • Check for any connectivity issues or errors in the integration settings.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or updates.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
    • Transaction Codes: Familiarize yourself with transaction codes related to BW queries and CRM reporting, such as RSA1 for BW administration.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTTG_BW_RSDRCRM304 error message.

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