How To Fix CRM_MKTTG_BW_RSDRCRM253 - Segment &1: fulfillment figure &2 incorrect; &3 is expected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_BW_RSDRCRM - Message Mapping from RSDRCRM_SEG in BWA

• Message number: 253

• Message text: Segment &1: fulfillment figure &2 incorrect; &3 is expected

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_BW_RSDRCRM253 - Segment &1: fulfillment figure &2 incorrect; &3 is expected ?

  The SAP error message CRM_MKTTG_BW_RSDRCRM253 typically occurs in the context of SAP CRM (Customer Relationship Management) and its integration with SAP BW (Business Warehouse). This error indicates that there is a discrepancy in the fulfillment figures for a specific segment. The message provides the following details:
  
  Segment: The specific segment that is causing the issue.
  Fulfillment figure: The actual fulfillment figure that was found.
  Expected figure: The fulfillment figure that was expected.
  
  Cause
  The error can be caused by several factors, including:
  
  
  Data Inconsistency: There may be inconsistencies in the data between the CRM and BW systems. This can happen if the data was not properly updated or if there are issues with data extraction or loading.
  
  
  Configuration Issues: Incorrect configuration in the CRM or BW system can lead to mismatches in the expected and actual fulfillment figures.
  
  
  Timing Issues: If the data is being processed in real-time or near real-time, there may be timing issues where the data has not yet been fully updated or synchronized between systems.
  
  
  Custom Logic: If there are custom developments or enhancements in the CRM or BW systems, they may not be functioning as expected, leading to incorrect calculations or data retrieval.
  
  
  Solution
  To resolve the error, you can take the following steps:
  
  
  Check Data Consistency: Verify the data in both the CRM and BW systems. Ensure that the fulfillment figures are correctly updated and consistent across both systems.
  
  
  Review Configuration: Check the configuration settings in both the CRM and BW systems. Ensure that all relevant settings are correctly configured to avoid discrepancies.
  
  
  Monitor Data Load Processes: If you are using data extraction and loading processes, monitor these processes to ensure they are completing successfully and that there are no errors in the data transfer.
  
  
  Analyze Custom Logic: If there are any custom developments, review the logic to ensure it is functioning correctly and not causing discrepancies in the fulfillment figures.
  
  
  Reprocess Data: If necessary, you may need to reprocess the data in the BW system to ensure that it reflects the correct figures from the CRM system.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  
  Engage Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide deeper insights into the problem.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM and BW that can help you analyze and troubleshoot data issues (e.g., RSA1 for BW, CRMD_ORDER for CRM).
  Documentation: Review SAP documentation related to CRM and BW integration, as well as any specific documentation related to the error message.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.