How To Fix CRM_MKTTG_BW_RSDRCRM121 - List of InfoProviders cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_BW_RSDRCRM - Message Mapping from RSDRCRM_SEG in BWA

• Message number: 121

• Message text: List of InfoProviders cannot be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_BW_RSDRCRM121 - List of InfoProviders cannot be determined ?

  The SAP error message CRM_MKTTG_BW_RSDRCRM121 indicating that "List of InfoProviders cannot be determined" typically occurs in the context of SAP CRM (Customer Relationship Management) and SAP BW (Business Warehouse) integration. This error can arise due to various reasons related to the configuration or data model in the SAP system.
  Causes:
  
  Missing or Incorrect Configuration: The InfoProviders may not be properly configured in the SAP BW system, or the connection between CRM and BW may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the InfoProviders.
  Data Model Issues: There may be issues with the data model, such as missing InfoObjects or InfoProviders that are not activated.
  Transport Issues: If the InfoProviders were recently transported from one system to another, there may be inconsistencies or missing objects.
  System Version Compatibility: There may be compatibility issues between the versions of SAP CRM and BW being used.
  
  Solutions:
  
  Check Configuration: Verify that the InfoProviders are correctly configured in the BW system. Ensure that the necessary InfoObjects are activated and available.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access the InfoProviders. This can be checked in the user roles and authorizations.
  Data Model Validation: Validate the data model in BW to ensure that all required InfoProviders and InfoObjects are present and activated.
  Transport Check: If the issue arose after a transport, check the transport logs for any errors and ensure that all necessary objects were transported correctly.
  System Compatibility: Ensure that the versions of SAP CRM and BW are compatible. If there are known issues with specific versions, consider applying patches or updates.
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that may provide additional context for the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to this error message for any specific fixes or recommendations provided by SAP.
  Documentation: Review the SAP documentation for CRM and BW integration to ensure that all steps have been followed correctly.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.