How To Fix CRM_MKTTG_BW_RSDRCRM104 - No results found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_BW_RSDRCRM - Message Mapping from RSDRCRM_SEG in BWA

• Message number: 104

• Message text: No results found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_BW_RSDRCRM104 - No results found ?

  The SAP error message CRM_MKTTG_BW_RSDRCRM104: No results found typically occurs in the context of SAP CRM (Customer Relationship Management) and SAP BW (Business Warehouse) when a query or report is executed, but no data is returned. This can happen for various reasons, and understanding the cause is essential for troubleshooting.
  Possible Causes:
  
  
  Data Availability: There may be no data available in the underlying data source for the specific query or report you are trying to run. This could be due to:
  
  No transactions or records matching the selection criteria.
  Data not being loaded into the BW system yet.
  
  
  
  Selection Criteria: The filters or selection criteria applied in the query might be too restrictive, leading to no results being returned.
  
  
  Data Extraction Issues: There could be issues with the data extraction process from SAP CRM to SAP BW, such as:
  
  Incomplete or failed data loads.
  Data not being updated or refreshed in BW.
  
  
  
  Authorization Issues: The user executing the query may not have the necessary authorizations to view the data.
  
  
  Query Design: The query itself may be incorrectly designed, leading to no results being fetched.
  
  
  Solutions:
  
  
  Check Data Availability:
  
  Verify that there is data in the underlying tables or data sources. You can do this by running a direct query on the database or checking the relevant transaction data in SAP CRM.
  
  
  
  Review Selection Criteria:
  
  Review and adjust the selection criteria in the query to ensure they are not too restrictive. Try running the query with broader criteria to see if results are returned.
  
  
  
  Monitor Data Loads:
  
  Check the data load process from SAP CRM to SAP BW. Ensure that the data is being extracted and loaded correctly. You can use transaction codes like RSA1 in BW to monitor data loads and check for errors.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the data. This can be checked in the user roles and authorizations assigned to the user.
  
  
  
  Review Query Design:
  
  If you have access to the query designer, review the query design for any potential issues. Ensure that the key figures and characteristics are correctly defined.
  
  
  
  Consult Logs:
  
  Check the application logs for any errors or warnings that might provide more context about why no results are being returned.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench), RSD1 (InfoObject Maintenance), and RSRT (Query Monitor) for troubleshooting.
  SAP Notes: Search for SAP Notes related to the specific error message or similar issues in the SAP Support Portal.
  Documentation: Review SAP documentation for CRM and BW to understand the data flow and reporting capabilities.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the issue persists, consider reaching out to your SAP support team for further assistance.