How To Fix CRM_MKTTG_BW_RSDRCRM001 - Application error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG_BW_RSDRCRM - Message Mapping from RSDRCRM_SEG in BWA

• Message number: 001

• Message text: Application error occurred

What causes this issue?

An application error occured in area:
&V1& &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you can reproduce the application error, create an OSS message on
component CRM-MKT-SEG.
Enter the application area mentioned above in the message.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG_BW_RSDRCRM001 - Application error occurred ?

  The SAP error message CRM_MKTTG_BW_RSDRCRM001 typically indicates that there is an application error related to the integration between SAP CRM (Customer Relationship Management) and SAP BW (Business Warehouse). This error can occur during data extraction, transformation, or loading processes, particularly when trying to transfer marketing data from CRM to BW.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the CRM system that prevent successful data extraction.
  Configuration Issues: Incorrect configuration settings in either the CRM or BW system can lead to errors during data transfer.
  Authorization Problems: The user executing the data transfer may not have the necessary authorizations to access the required data.
  Technical Issues: There could be underlying technical issues such as network problems, system downtime, or database issues.
  Version Compatibility: If there are version mismatches between the CRM and BW systems, it can lead to errors.
  
  Solutions:
  
  Check Data Consistency: Review the data in the CRM system for any inconsistencies or missing entries that could be causing the error. Ensure that all required fields are populated correctly.
  Review Configuration Settings: Verify the configuration settings in both the CRM and BW systems. Ensure that the data sources, data targets, and extraction methods are correctly set up.
  User Authorizations: Check the authorizations of the user executing the data transfer. Ensure that they have the necessary permissions to access the data in both systems.
  System Logs: Review the system logs for more detailed error messages that can provide insights into the root cause of the issue. Use transaction codes like SLG1 (Application Log) to check for logs related to the error.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team for assistance. They can help diagnose any underlying technical issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench) for BW and CRMD_ORDER for CRM to monitor and manage data flows.
  Documentation: Review SAP documentation related to CRM and BW integration for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the CRM_MKTTG_BW_RSDRCRM001 error effectively.