How To Fix CRM_MKTTG602 - Target group does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

  • Message number: 602

  • Message text: Target group does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTTG602 - Target group does not exist ?

    The SAP error message CRM_MKTTG602 indicates that the target group you are trying to access or use does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing functions, such as creating or managing target groups for campaigns.

    Cause:

    1. Non-Existent Target Group: The target group ID you are trying to reference may not exist in the database.
    2. Incorrect Input: There may be a typo or incorrect entry in the target group ID.
    3. Authorization Issues: The user may not have the necessary permissions to view or access the target group.
    4. Data Deletion: The target group may have been deleted or archived, making it unavailable for current operations.

    Solution:

    1. Verify Target Group ID: Double-check the target group ID you are using to ensure it is correct and exists in the system.
    2. Check for Deletion: If you suspect the target group has been deleted, you can check the relevant tables or transaction codes (like CRMD_ORDER or CRMD_ORDERADM_H) to see if the target group is still present.
    3. Create Target Group: If the target group does not exist, you may need to create a new target group using the appropriate transaction (e.g., CRMD_ORDER or CRM_MKTTG).
    4. Authorization Check: Ensure that your user role has the necessary permissions to access the target group. You may need to contact your system administrator to verify your authorizations.
    5. Consult Documentation: Refer to SAP documentation or help resources for additional guidance on managing target groups in CRM.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_MKTTG for managing target groups.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles: Review user roles and authorizations in the SAP system to ensure proper access rights.
    • System Logs: Look into system logs for any additional error messages or warnings that may provide more context about the issue.

    If the problem persists after trying the above solutions, consider reaching out to your SAP support team for further assistance.

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