How To Fix CRM_MKTTG013 - Node cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTTG - CRM Marketing: Messages for Target Group Selection

• Message number: 013

• Message text: Node cannot be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTTG013 - Node cannot be deleted ?

  The SAP error message CRM_MKTTG013 indicates that a node in the marketing hierarchy or structure cannot be deleted. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to manage marketing attributes or hierarchies.
  Causes:
  
  Dependencies: The node you are trying to delete may have dependent objects or relationships that prevent its deletion. For example, if there are campaigns, activities, or other marketing objects linked to this node, it cannot be removed.
  Authorizations: The user may not have the necessary authorizations to delete the node.
  System Settings: Certain system settings or configurations may restrict the deletion of nodes in the marketing hierarchy.
  Data Integrity: The system may have integrity checks that prevent the deletion of nodes to maintain data consistency.
  
  Solutions:
  
  Check Dependencies: Before attempting to delete the node, check for any dependent objects. You can do this by reviewing the hierarchy and identifying any linked campaigns, activities, or other marketing objects. Remove or reassign these dependencies before trying to delete the node again.
  Review Authorizations: Ensure that the user attempting to delete the node has the necessary authorizations. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  System Configuration: If the issue persists, check the system configuration settings related to marketing hierarchies. Consult with your SAP Basis or configuration team to ensure that there are no restrictions in place that would prevent deletion.
  Use Transaction Codes: Utilize relevant transaction codes (like CRMD_ORDER or CRMD_ORDERADM_H) to navigate to the marketing hierarchy and check the status of the node.
  Consult Documentation: Refer to SAP documentation or notes related to CRM marketing to see if there are any specific guidelines or known issues regarding node deletion.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM marketing, such as CRMD_ORDER, CRMD_ORDERADM_H, or CRM_MKTTG.
  Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.