How To Fix CRM_MKTSC039 - Scenario &1 of scenario set &2 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTSC - Scenario Planning: Messages

• Message number: 039

• Message text: Scenario &1 of scenario set &2 not found

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTSC039 - Scenario &1 of scenario set &2 not found ?

  The SAP error message CRM_MKTSC039 indicates that a specific scenario within a scenario set could not be found. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing scenarios.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Scenario: The specified scenario (Scenario &1) does not exist in the scenario set (Scenario Set &2) you are trying to access.
  Incorrect Configuration: The scenario set may not be properly configured or may have been deleted or not activated.
  Authorization Issues: The user may not have the necessary authorizations to access the specified scenario or scenario set.
  Data Inconsistency: There may be inconsistencies in the data or configuration in the CRM system.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Scenario and Scenario Set:
  
  Verify that the scenario (Scenario &1) exists in the specified scenario set (Scenario Set &2). You can do this by navigating to the relevant configuration area in SAP CRM.
  Ensure that the scenario is active and properly configured.
  
  
  
  Review Configuration:
  
  Go to the transaction code CRMD_ORDER or the relevant configuration area to check the settings for the scenario set and the scenarios it contains.
  If the scenario is missing, you may need to create it or add it back to the scenario set.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the scenario and scenario set. You may need to consult with your SAP security team to verify and adjust authorizations if necessary.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any data inconsistencies that may be causing the issue. This can include checking for orphaned records or misconfigured settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM marketing scenarios for any specific guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration information.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to marketing and scenario management.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.