How To Fix CRM_MKTSC031 - &4 The scenario set cannot be changed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTSC - Scenario Planning: Messages

  • Message number: 031

  • Message text: &4 The scenario set cannot be changed

  • Show details Hide details
  • What causes this issue?

    You tried to change a scenario set that cannot currently be changed.

    System Response

    Your action was canceled.

    How to fix this error?

    There are a several reasons why this can happen:
    1) The scenario set is locked by another user. In this case there is a
    corresponding error message with the name of the user who is currently
    locking the scenario set.
    2) The scenario is finished or archived. You can reopen a finished
    scenario set. You cannot change an archived scenario set.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTSC031 - &4 The scenario set cannot be changed ?

    The SAP error message CRM_MKTSC031 indicates that there is an issue with changing a scenario set in the SAP Customer Relationship Management (CRM) module, specifically in the context of marketing. The error message typically arises when there are constraints or conditions that prevent modifications to the scenario set.

    Cause:

    1. Locked Scenario Set: The scenario set you are trying to change may be locked for editing due to ongoing processes or transactions.
    2. Authorization Issues: The user may not have the necessary authorizations to modify the scenario set.
    3. Dependencies: There may be dependencies or relationships with other objects that prevent changes to the scenario set.
    4. System Configuration: Certain configurations in the system may restrict changes to the scenario set.
    5. Data Integrity: The system may have integrity checks that prevent changes if they would lead to inconsistencies.

    Solution:

    1. Check Lock Status: Verify if the scenario set is currently locked. If it is, you may need to wait until the lock is released or contact the administrator to unlock it.
    2. Review Authorizations: Ensure that you have the necessary permissions to modify the scenario set. You may need to consult with your system administrator to check your user roles and authorizations.
    3. Analyze Dependencies: Investigate if there are any dependencies or related objects that are preventing the change. You may need to resolve these dependencies first.
    4. Consult Documentation: Review the SAP documentation or help resources related to scenario sets in CRM to understand any specific restrictions or requirements.
    5. System Configuration: If you suspect that system configuration is the issue, consult with your SAP Basis or configuration team to review the settings related to scenario sets.
    6. Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review the official SAP Help documentation for CRM Marketing to understand the functionality and limitations of scenario sets.

    If the issue persists after trying the above solutions, it may be necessary to escalate the matter to SAP support for further assistance.

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