How To Fix CRM_MKTSC013 - &4 You cannot set this scenario to operative


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTSC - Scenario Planning: Messages

  • Message number: 013

  • Message text: &4 You cannot set this scenario to operative

  • Show details Hide details
  • What causes this issue?

    You cannot set this scenario to operative.
    When you set a scenario to operative, the system tries to set all
    marketing projects in this scenario to active. In addition, the system
    sets all marketing projects in other (not operative) scenarios to
    inactive.
    If the system is not able to change the active state of any of the
    marketing projects, it is not possible to set a scenario to operative.

    System Response

    In this case, the system cannot set the scenario to operative. The
    system generates error messages for each marketing project that it
    cannot set to active or inactive. See these error messages for more
    information.

    How to fix this error?

    See the error messages for the marketing projects in question to
    determine the cause of the problems.
    One possible solution; remove the marketing projects in question from
    the scenario or from the planning scope.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTSC013 - &4 You cannot set this scenario to operative ?

    The SAP error message CRM_MKTSC013 typically indicates that there is an issue with the marketing scenario configuration in the SAP Customer Relationship Management (CRM) system. The message "You cannot set this scenario to operative" suggests that the scenario you are trying to activate or set to operative status has some prerequisites or conditions that are not met.

    Causes:

    1. Incomplete Configuration: The marketing scenario may not be fully configured. This could include missing settings or parameters that are required for the scenario to be operational.
    2. Dependencies Not Met: There may be dependencies on other objects or settings that need to be fulfilled before the scenario can be activated.
    3. Status Issues: The scenario might be in a status that does not allow it to be set to operative. For example, it could be in a draft or inactive state.
    4. Authorization Issues: The user may not have the necessary authorizations to change the status of the marketing scenario.
    5. Data Consistency Issues: There may be inconsistencies in the data related to the marketing scenario that prevent it from being activated.

    Solutions:

    1. Check Configuration: Review the configuration of the marketing scenario to ensure that all required settings are completed. This includes checking the scenario parameters, target groups, and any related objects.
    2. Review Dependencies: Identify any dependencies that need to be fulfilled. This may involve checking related marketing plans, campaigns, or other scenarios.
    3. Change Status: If the scenario is in a non-operative status, try changing it to a draft or another status that allows for modifications.
    4. Authorization Check: Ensure that the user attempting to set the scenario to operative has the necessary authorizations. This may involve checking roles and permissions in the SAP system.
    5. Data Consistency Check: Run any relevant consistency checks or reports to identify and resolve data issues related to the marketing scenario.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and manage marketing scenarios.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
    • Documentation: Refer to the SAP Help Portal or specific CRM documentation for detailed information on marketing scenario configuration and management.

    If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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